At Yelloblu Café, customer satisfaction is our priority. This Refund Policy outlines the terms for refunds and cancellations.

1. Food Orders

Due to the nature of food and beverage products, orders once prepared cannot be cancelled or refunded.

2. Incorrect or Damaged Orders

If you receive:

• Incorrect items

• Damaged packaging

• Poor quality food

Please contact us within 24 hours of receiving the order. After verification, we may offer:

• A replacement order

• Store credit

• Partial or full refund (depending on the situation)

3. Online Payment Issues

If payment is deducted but the order is not confirmed, the amount will be automatically refunded within 5–7 business days depending on your bank.

4. Delivery Delays

Delivery times may vary due to traffic, weather, or operational reasons. Delays do not usually qualify for refunds.

5. Contact for Refund Requests

For refund requests, please contact our support team with order details.